Last updated: June 2026
This page consolidates the questions we are asked most often by Australian research customers. Answers cover product identity, compliance, shipping, payment, paperwork, and research-use framing. If your question is not answered below, contact us by email, and we will aim to respond within one Australian business day.
About the Products
What is a research peptide?
A research peptide is a short chain of amino acids supplied in lyophilised (freeze-dried) form for in-vitro laboratory investigation. Research peptides are not pharmaceutical products, are not formulated for human use, and are not assessed for therapeutic safety or efficacy. They are research-grade reagents intended for use by qualified investigators in laboratory settings only.
What does lyophilised mean?
Lyophilisation, also called freeze-drying, is the process of removing water from a frozen product under vacuum. The result is a stable solid powder or pellet that can be stored for extended periods and shipped at standard refrigerated temperatures. To use a lyophilised peptide in a research assay, it must first be reconstituted in an appropriate solvent.
What does HPLC ≥99% purity mean?
High Performance Liquid Chromatography (HPLC) is the standard analytical technique used to measure the proportion of the target peptide relative to process-related impurities in a lyophilised lot. A purity specification of ≥99 percent means that, on the HPLC trace for that batch, the target peptide accounts for at least 99 percent of the total area under all peaks. The remainder is composed of synthesis-related impurities such as deletion sequences or oxidation products.
What is a Certificate of Analysis?
A Certificate of Analysis (COA) is the document for that batch issued by the synthesis facility. The COA is the analytical evidence that ties a specific vial to a specific set of test results.
Do you provide a Certificate of Analysis?
We publish third-party (Janoshik) Certificates of Analysis on our COA page.
Compliance and Legal
Are research peptides legal in Australia?
Australian researchers are responsible for ensuring compliance with all applicable laws and regulations regarding research peptides. The legal framework that applies to your acquisition and use of a research peptide depends on the peptide in question, the context of use, and any institutional research governance that applies to you. We list products for research use only. We make no representation that any item we supply is approved for any therapeutic, veterinary, or human-use purpose.
Do you supply products for human use?
No. Every product we list is supplied exclusively for in-vitro laboratory and scientific investigation purposes. We do not supply products for human use, veterinary use, therapeutic application, or diagnostic purposes.
Do you provide dosage advice?
No. Product pages describe chemistry only: name, sequence, molecular weight, presentation. For application context, the peer-reviewed literature is the right place.
Will you describe what a peptide does in the body?
No. Product pages stay in the chemistry register. For published in-vitro and pre-clinical research on a specific peptide, the peer-reviewed literature is the right place, searchable via PubMed or by DOI.
Shipping and Dispatch
How quickly do you dispatch?
Orders are dispatched within 1-3 Australian business days of payment confirmation. Once dispatched, you will receive a tracking number by email. Domestic Australian transit times depend on your destination and the carrier’s network schedule.
Where do you ship from?
From within Australia. Parcels are domestic, so they typically arrive faster and with no customs delays.
Do you ship internationally?
No. We currently dispatch to Australian addresses only.
How are peptides packaged for shipment?
Lyophilised peptides are stable at ambient temperatures for short transit windows. Items are packed in protective bubble-lined satchels with the vial inside an inner container to prevent breakage. For items requiring stricter temperature control during transit, packaging includes insulation appropriate to the item and the route. On arrival, all lyophilised peptides should be transferred to refrigerated storage.
What carrier do you use?
We use Australian domestic carriers with tracking. The specific carrier may vary based on destination and parcel weight. The tracking number provided in the dispatch email will indicate the carrier.
Payment
What payment methods do you accept?
Bitcoin and PayID. Payment instructions are shown at checkout.
Why Bitcoin?
Bitcoin keeps fees low and confirms fast on the network. For a small Australian shop that’s the right fit. If you’re new to Bitcoin, PayID is also available at checkout.
When does my order ship after payment?
Once Bitcoin payment is confirmed on the network (typically within an hour), the order enters our dispatch queue. PayID payments confirm almost instantly, so the order enters the dispatch queue straight away.
COA and Quality
What does a typical Certificate of Analysis include?
A typical research-peptide COA includes the peptide name, amino acid sequence, molecular formula, molecular weight, lot number, manufacture date, HPLC purity result, mass-spectrometry result confirming molecular weight, water content (sometimes), appearance, and storage recommendation. Some COAs include the HPLC chromatogram and mass spectrum as embedded images.
How are your suppliers selected?
We work with suppliers whose batches consistently hit ≥99% HPLC purity and who provide a readable COA every time.
Research Use and Storage
How should I store lyophilised peptides on arrival?
Lyophilised peptides are typically stored at 2-8°C for short-term storage and at -20°C or lower for long-term storage. These are the industry-standard recommendations for unreconstituted material. Storage decisions for your specific research context remain the responsibility of the receiving laboratory.
Do you sell bacteriostatic water?
Yes. Bacteriostatic Water for reconstitution is listed in our catalogue as a separate line item. It is supplied in research-context vials, not pharmaceutical packaging.
What is a glossary of common peptide research terms?
See our peptide research glossary for definitions of terms such as lyophilised, HPLC, BWFI, mass spectrometry, micrograms per millilitre, and related research-context vocabulary.
Regulatory & Use Disclaimer
The products listed on this site are supplied exclusively for in-vitro laboratory and scientific investigation purposes. They are not for human or veterinary use, therapeutic application, or diagnostic purposes. No therapeutic, dosage, or outcome statements are made or implied. Australian researchers are responsible for ensuring compliance with all applicable laws and regulations regarding research peptides.