Terms and Conditions

1. Research-only supply

All products supplied are research chemicals intended for laboratory and in vitro research use only. Products are not intended for, and must not be used for, human or animal consumption, ingestion, injection, or any clinical, therapeutic, cosmetic, or diagnostic purpose.

2. Customer attestation

By placing an order you confirm and warrant that:

  • You are at least 18 years of age.
  • You are purchasing on behalf of yourself or your institution for laboratory or research use only.
  • You will not consume the products yourself, administer them to any human or animal, or supply them for those purposes.
  • You are aware of and will comply with all applicable laws of your jurisdiction relating to research chemicals.
  • You accept full responsibility for safe handling, storage, and disposal of all products.

3. Regulatory context

The products supplied are research chemicals. They are not registered or approved as therapeutic goods, medicines, cosmetics, or food in any jurisdiction. The customer is responsible for compliance with all laws in their jurisdiction relating to the receipt, handling, and use of research chemicals.

4. Shipping

Shipping availability may be restricted by region. Please see our Shipping page for current availability, dispatch and delivery details.

5. Returns and refunds

Due to the nature of research chemicals, products cannot be returned once dispatched except in cases of transit damage, mis-pick, or quality failure verified by our analytical partners. See our Returns page for the full process.

6. Privacy

We collect only the data needed to fulfil your order. Refer to our Privacy Policy for what we store, for how long, and your rights under applicable privacy laws.

7. Limitation of liability

To the maximum extent permitted by law, Australian Peptide Hub disclaims liability for any harm, loss, or damage arising from use of our products outside the research-only scope of supply, including but not limited to consumption by any human or animal.

8. Changes

We may update these Terms from time to time. Material changes will be notified on this page with an updated “Last updated” date.

9. Contact

Questions about these Terms: info@auspeptidehub.com.